Welcome Porch Sign, Welcome Sign, Porch Sign

Frequently Asked Questions

What shipping carrier does Custom Wreath Decor use?

We use the most cost effective shipping method when shipping items! Typically we ship via USPS First Class Mail for items weighing under 1 pound and USPS Priority Mail for items weighing over 1 pound. However, in certain instances we may ship via USPS Parcel Mail (2-9 days), FedEx or UPS.

Does Custom Wreath Decor ship on Saturdays?

Yes, we do! We use USPS when shipping on Saturdays!

Does Custom Wreath Decor + Sign Co. accept returns on purchases?

No refunds are accepted. All sales are final.

How long does it take before an item ships?

Most items ship the next day. Custom-made wreaths and signs ship within 14 days. Ready-to-ship wreaths typically ship the next day.

How do I care for my deco mesh wreath?

We recommend displaying your wreath under a covered area to protect against the outdoor elements. Although deco mesh wreaths are waterproof, having them under a covered area extends the life and protects against fading, etc.

When storing your wreath during the off season, we recommend storing it in a cool dry place and in a protective container. The corrugated box used to ship your wreath serves as good storage.

Keep in mind the box may flatten ribbons and will require fluffing prior to use.

How do I request an item not in your shop?

If you are needing a supply item not in stock, you may contact our team and request that we get it!

We also take requests for custom wreaths! Simply contact us and let us you know what you are wanting and we will make it! Prior to shipment we will send pictures of your custom order for your approval.

Does Custom Wreath Decor + Sign Co. ship to other countries?

No, we do not ship internationally

What method of payments does Custom Wreath Decor accept?

We accept all major credit cards and Paypal! Rest assured that your credit card information is never shared with us! It is processed directly through Etsy.

Is your ribbon wired?

Yes, it is! Currently, we only carry wired ribbon as it is the easiest to reshape.

Does Custom Wreath Decor + Sign Co. combine shipping?

Yes, we do! In the event that you place another order prior to us shipping your first order, we will combine shipping and refund the shipping overages, if any.